Made to order
Every BE.E GEM piece is made after your order is placed.
Please allow 5–7 business days before your piece ships from Rīga.
Europe
2–5 business days
United States & Canada
5–9 business days
United Kingdom
4–7 business days
Australia & New Zealand
7–12 business days
Every order includes tracked shipping.
Free worldwide shipping.
Shipping and any customs duties are on me — the price you see is the price you pay, wherever you are.
Returns
If your piece isn't quite right for you, it may be returned in its original, unworn condition within 14 days of delivery.
Simply send me a message to start the return.
I'll guide you through the next steps.
Repairs
Every piece is carefully inspected before it leaves my workbench.
If something unexpected happens within the first 60 days, I'll repair it free of charge.
After that, I'm still happy to help.
Simply send me a message with a few photos of the piece and a short description of what happened.
I'll let you know the next steps.
Need help?
If you have any questions about shipping, returns or repairs, I'm happy to help.
hello@beegem.eu
or simply use the contact form.
I usually reply within 1–2 business days.